"My humidifier didn't work when I moved into my townhouse. After a year and a half my air conditioner broke and my furnace and water heater were on their last legs. I decided to replace everything. Brian gave me the best estimate and was the most sincere of all the companies I called.
While he was installing the air conditioner a neighbor was watching and told me that Brian is "the real deal". That gave me a lot of confidence because I was not experienced in having someone do a heating and air job for me before. It only took Brian 1 day to do the work. He explained to me what he was doing along the way and was happy to answer my questions. He arrived on time and took care to protect my white carpet. He wore shoe protectors, too. He did a good job cleaning up well when he left.
Since then, I've had occasion to ask him questions about how to operate the humidifier and how to light the pilot light on the water heater. (I sort of suffocated it. Don't ask.) He called me back and patiently talked me through the steps. He is kind and conscientious. I'd recommend him to anyone who asks. He is indeed the real deal! "
Margaret Peterson Allen
Allen team at ReMax
"Reliable, informed, courteous, fairly priced, and professional service...a real estate broker who knows...Margaret Allen of the Allen team at ReMax"
St. Charles, IL
"Mcnally's Heating and Cooling came very highly recommended from a friend I ran into. I was telling my friend that my AC's fan was running but wouldn't click over to blow cold air. He told me about Mcnally's and how knowledgeable a gentleman named Brian was and wasn't going to take me to the cleaners like most repair men do. I gave Brian a call and he was available almost immediately. He took a look at my unit and went right to work. I felt at ease while he did the work and in an hour he had my AC working again.
I was so pleased with his work and reasonable price that I asked him at a later date to come back and fix a small leak I had on my water heater pipe. He showed me what was wrong, what he was going to fix it and how much it would cost. He had all the tools to fix my problem and took care of it very promptly.
There is no one else I would call for my problems anymore. Brian is the most helpful handyman I know! As a single female its hard to trust a handyman and know everything is done correctly. With Brian I know the job was done correctly and the price was just right! Thanks again!"
Glen Ellyn, IL
“They told me that they would complete the job in one day. They arrived Tuesday at 8:30am, worked in 90° indoor temp and 97° outdoor temp and completed the job by 5pm, as stated. The work was done quickly, clean and without typical HVAC service drama. My wife was impressed with the cleanliness’ of the installation, nothing left behind and nothing for us to clean, just enjoy the crisp cool air in this heat wave.
It’s now a week later and the system is working perfectly through this ongong summer heat, poised for those 100° days. I plan to call McNally twice a year for both furnace and AC startup service to ensure continued optimum Trane HVAC performance. If you are looking to replace or repair your HVAC system, McNally offers great value with competitive prices, highest quality of workmanship and integrity. McNally Heating and Cooling is highly recommended.”
Saint Charles, IL
"I contacted Brian at McNally's Heating & Cooling a couple of months ago as a replacement for my current company, which was recently sold. Brian was very courteous in explaining about his company to me. We discussed my needs for the upcoming summer season with regards to my air conditioning and he assured me he would contact me when it was closer to the time of the year for annual maintenance. Sure enough! Brian called me and within a matter of days he was here inspecting my equipment and making sure I was ready for the summer to come on. Brian was friendly, professional, and very informative. It appeared as though my capacitor was rather rusty and Brian explained what it exactly was, how it worked, what the replacement would cost today and gave me the option to replace it now or to wait. He also explained that to wait could mean having no service when I'd need it most and possible damage to the condenser. After considering my informed options I chose to have Brian replace it with one he had in stock in his truck.
Even though I had just met Brian, I truly felt that he cared about my equipment. I appreciate that. I also asked Brian to look at the humidifier, as it didn't do a very good job this past winter. While it would not be effective to fix it right now, with the season being over, he did make some suggestions as to what the problems could be...I appreciate his creative problem solving thinking ability...rather than just picking an easy and often costly solution.
I will definitely call him and use his company again!"
St. Charles, IL
"I have now used McNally's on 2 separate occasions. The first time they came out to do routine maintenance on my air conditioning before the summer started and then had to use them again when my converter and line were covered in ice.
Brian is a true professional and I would recommend McNally's to anyone who is looking for trustworthy and reliable service. This past Friday my wife called me and told me that the air conditioning wasn't working, and it was supposed to be a very hot weekend. So I called up Brian and before he came out, he told me to check a few things to see if it was something I could fix on my own. We tried that but for some reason the converter kept developing ice.
Brian came out first thing Saturday morning and diagnosed the problem and was able to get it fixed before it started heating up. We were so impressed with how quick he was to come over and perform service on our air that we decided we wanted him to come out and service and air and heater at the beginning of the spring and fall for the next several year. If you are looking for a great Air and Heating guy in the tri city area, i would highly suggest you give Brian McNally a call."
Replaced and upgraded a 12 year old Carrier 4Ton Furnace and Central Air Conditioning System with a Trane high efficiency 5 Ton HVAC system, including Trion Air Bear air element filter. The work included support of the 5 ton HVAC, where expansion of the cold air return ducts to the furnace. It required an extensive amount of work that McNally recommended for improved airflow and cooling.
"They told me that they would complete the job in one day. They arrived Tuesday at 8:30am, worked in 90° indoor temp and 97° outdoor temp and completed the job by 5pm, as stated. The work was done quickly, clean and without typical HVAC service drama. My wife was impressed with the cleanliness’ of the installation, nothing left behind and nothing for us to clean, just enjoy the crisp cool air in this heat wave.
It’s now a week later and the system is working perfectly through this ongoing summer heat, poised for those 100° days. I plan to call McNally twice a year for both furnace and AC startup service to ensure continued optimum Trane HVAC performance.
If you are looking to replace or repair your HVAC system, McNally offers great value with competitive prices, highest quality of workmanship and integrity. McNally Heating and Cooling is highly recommended."
West Chicago, IL
"I was in need of a new furnace, air conditioner and Humidifier this year, due to mine being at least 30 years old and the AC wasn't working! I got 3 estimates from 3 different companies. Brian, the owner of McNally's Heating and Cooling was very nice and gave me the best price to replace everything. I felt he was honest, answered my questions and explained some things to me about each system. They were able to come the same week and put the new systems in (which was good because we were having hot humid weather).
The next day we noticed a problem with a pump (my old one) for the new Humidifier, I talked to Brian he explained what the pump was for, came out later that day, replaced the pump with a new one and fixed the tubing that carries the collected condensation away. I am very impressed with Brian McNally and his company for his honesty, professionalism and knowledge about each system and how well and fast they worked to get the job done! I highly recommend McNally's Heating and Cooling!!"